CONNECTION is an online parts catalogue and stand-alone ordering system for automotive parts sales. With CONNECTION you can check inventory and place an online order directly from your ACDelco parts supplier.
Service Trend Advisor is an additional part type selection feature that provides you with the ability to quickly access the top 40 replaced parts for the vehicle you have specified.
WHI logs over 200 million part inquiries annually, this provides detailed insight to what parts are failing on vehicles over time and by geography. On screen you will see up to the Top 40 parts that are failing on a vehicle in the last six months in your area.
Access to Service Trend Advisor
Once a vehicle is selected you can access the “Service Trend Advisor”
The number in front of the part type is the “ranking” value for that part. The lower numbered Part Types represent the most frequent parts ordered/replaced for the selected vehicle.
Service Trend Advisor Navigation
Service Trend Advisor offers two screen display options: “Ranking Order” and “Category”.
- “Ranking Order” displays the Part Types organized from 1 to 40.
- Category displays the part types organized by Subgroup to provide you with the ability to see any common areas of the selected vehicle that are failing.
Use the “Sort By” drop down box to toggle between these options.
Select a Part Type
To select a Part Type, click on the “Part Type” listed on screen. The selected Part Type will be added to the “My Selected Parts” bar. All Part Types added to the “My Selected Parts” bar will be stock checked for price and availability. Repeat the process to add as many Part Types as you wish.
Note: Part Types that are “greyed out” are currently not available from the vendor and not available for selection.
In Category View you can select multiple “common” Part Types at once by clicking on the “Select All Part Types in the Group” link.
Remove a Part Type from the “My Selected Parts” Bar
Select “Unselect all Part Types in the Group” to remove all the part types in that group.
To remove a single part type selection, simply uncheck it.
To remove all Part Types from the “My Selected Parts” Bar select the “Trash” button.
Stock Check Part Types Selected
When you are ready to stock check the Part Types selected click on “Display Parts”. All Part Types added to the “My Parts” bar will be stock checked for price and availability.
The “Parts Selected” counter is located under the “Display Parts” button and displays the total number of part types added to the “My Selected Parts” bar.
The “Parts Selected” counter will indicate when the number of Part Types added reaches a number that may impact the speed your part results are displayed. You will have the option to proceed, however your results may take longer.